Contact Us
We are always here to help and support you!
Company Name
HONG KONG OMI TRADING LIMITED
Service Time
Mon-Fri: Open 24 hours
Company Address
UNIT 89 3/F YAU LEE CENTRE NO.45 HOI YUEN ROAD KWUN TONG KL
info@newhappylifes.com
We are always here to help and support you!
Company name
Hongkong Henghao Metal Material Co., Limited
Phone
+852 8199 0670
info@newhappylifes.com info@minminzi.com
Company Address
Flat/Rm 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Product Information
Our tents are made from high-quality, durable, and non-toxic materials that are safe for children. We prioritize safety and durability to ensure long-lasting use.
Yes, some of our tents, such as the Camping Tent, are designed specifically for outdoor use. However, other models are primarily designed for indoor play. Please check the product description for details.
Most of our tents can be easily cleaned with a damp cloth and mild soap. We recommend air-drying them to maintain their quality and durability.
Orders & Shipping
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on the destination. You can check the shipping options at checkout.
Yes, you can change or cancel your order within 24 hours of placing it by contacting our customer service team. After 24 hours, the order may already be in the processing stage and cannot be modified.
Exchanges & Returns
We offer a 30-day return policy for unused items in their original packaging. Please contact our customer support for a return authorization before sending back any products.
To exchange a product, please contact our customer service team. We will guide you through the exchange process, including sending back the original item and shipping the replacement.
If the return is due to a defect or error on our part, we will cover the return shipping cost. For other returns, the customer is responsible for the shipping fees.
We hope these FAQs help you learn more about NewHappyLifes!
If you have any other questions, please feel free to contact our info@newhappylifes.com.
